Landing
Page

Clients
Mentor Cycle

Role
UX Writer

Industry
Education

Year
2023

Project overview

Context

Mentor Cycle is a volunteer-based mentorship platform focused on supporting the professional development of mentees, mentors, and volunteers.

As the Product Writer, I worked alongside the product and design teams to build the brand’s communication from the ground up—starting with the platform’s very first landing page. This page would be the main entry point for users and a key part of our acquisition strategy.

Three smartphones displaying different screens of a mentoring mobile app with dark themes, featuring options for registration, searching mentors, and frequently asked questions.

Problem

There was no existing landing page or content structure. The platform needed a page that would introduce the brand, clearly communicate its purpose, and guide users—especially those seeking mentorship—toward sign-up. In addition, the brand lacked a tone of voice guide, content standards, and clear messaging strategy.

Computer screen displaying a dark-themed website for a mentorship platform called Mentor Cycle with navigation options, a prominent call-to-action buttons, and profiles of mentors, including Ronald Richards with his skills and location.

Strategy

I led the content creation from end to end. This included mapping personas, defining their goals and challenges, and co-creating Mentor Cycle’s tone of voice: clear, welcoming, and supportive. Based on these insights, I wrote all the copy for the landing page—value proposition, informational sections, CTAs, and guidance messages—ensuring a consistent user journey and emotional connection from the very first interaction.

Goal

Our goal was to create a landing page that would build credibility, reflect the platform’s mission, and convert visitors into active users. The messaging had to be inspiring, accessible, and aligned with the values of a collaborative, inclusive mentorship space.

UX Proccess

In collaboration with Product Designers and stakeholders, I applied UX Writing and Content Design methodologies to co-create Mentor Cycle’s first landing page and define its tone and narrative structure.

Flowchart with starting point, problem definition, and end points connected through diamond-shaped nodes.

Methods

Discovery

  • Desk research

  • Competitive benchmarking

  • User journey analysis

Define

  • Data-driven content strategy

  • Definition of brand voice and tone for consistency and empathy

Ideation

  • User flow mapping and decision trees for a gamified interface

  • Content development tailored to outcome-focused journeys

  • UX writing and microcopy are crafted to drive clarity, motivation, and user action

Delivery

  • The final Landing Page of Mentor Cycle.

Discovery

Before producing content for the landing page, we conducted a desk research to better understand both Mentor Cycle’s context and the mentorship market in general. I analyzed everything the team had done up until that point and mapped the current experience of both mentors and mentees. This research helped create initial personas and supported our strategic content and design decisions later on.

Desk Research

A computer screen displaying a detailed flowchart with multiple interconnected screens, annotations, and color-coded notes.

Benchmark

To guide the content and design of the landing page, we analyzed mentorship platforms such as ADPList, Awari, Talkstars, and others.

The goal was to understand how leading platforms structure their flows and present key information to attract mentors and mentees.

We focused on 3 pillars:

  1. User Flow & Feature Mapping

  2. Profile Structure & Role Switching

  3. Positioning & Communication

A detailed digital mind map with multiple sections related to UX and project management tools, featuring various colored labels such as Google Agenda, Talkstars, Setmore, expertise.me, and Mentoriz, among others, organized on a grid background.

Define

"How might we turn the Mentor Cycle landing page into a conversion point for mentees, while also attracting new mentors—with a consistent, accessible, and purpose-driven tone of voice?”

Ideation

Ideation: Mapping the Landing Page Content

Based on the research, personas, and benchmarking, we defined what information should be included on the landing page. The key content areas were:

  • Introduction to mentors

  • How the platform works

  • How to become a mentor

  • FAQ with clear information

  • Calls to action to sign up (as mentor or mentee)

A collection of small digital screenshots arranged on a gray background, showing various interfaces of a dark-themed software application with red and white accents, including login screens, settings, and menu pages.

Content and UX Writing Strategy

Mentor Cycle didn’t have a tone of voice guide when I joined the team. I was responsible for defining the platform’s tone based on the audience and purpose, ensuring all the content followed this voice — motivational, direct, and inclusive.

I wrote the entire landing page, including:

  • Titles and subtitles

  • Explanatory sections for both audiences

  • Buttons and CTAs

  • FAQ answers with accessible language

  • Microcopy for interaction and navigation

Smartphone displaying an online learning platform homepage with sections for starting a learning journey, mentor profiles, career growth options, and instructions on how it works.

Design Team
Thiago Castro: Product Design Lead
Flavia Foiato: Product Writer
Nara Oliveira: UX Researcher
Antônio Conceição: UX Designer

Project Stakeholders
Bianca Karoline: Co-founder
Leonardo Balsalobre: Co-founder

Flavia Foiato | UX Writer Senior