I had the great opportunity to work with Flávia on the Cockpit PF project at Bradesco, and I can confidently say she is an exceptional UX Writing professional. In a project with high technical and strategic complexity, she stood out not only for crafting and standardizing content on the Salesforce platform but also for leading initiatives that improved the overall user experience.

Her proactivity in collaborating with cross-functional teams, navigating across different areas, identifying problems, and proposing effective solutions was key to the project’s success. Flávia also played a crucial role in aligning the team, documenting processes clearly, and actively sharing knowledge — always raising the quality of our deliveries.

Working with Flávia at Bradesco was an incredibly enriching experience. In addition to being an excellent writer — with clear, strategic writing that aligns perfectly with the brand’s tone of voice — she brings a sharp eye for both product and business.

She doesn’t limit herself to writing: she actively participates in discussions, understands the context, asks insightful questions, and is always looking to contribute with meaningful solutions. Her proactivity stands out — she’s always one step ahead, anticipating needs and suggesting improvements that truly impact results.

Without a doubt, she’s a well-rounded professional and a valuable partner on any team.

During the short two-month period I worked with Flavia, I had the opportunity to observe her skills firsthand.

Although her main expertise lies in UX Writing, she also showed strong capabilities in UX Research and strategy.

Flavia is exceptionally talented at crafting presentations in English, clearly and fluently articulating her ideas.

Any team would be lucky to have such a dedicated and versatile professional on board.

Flavia is a truly unique professional. Her profile stands out as a strategic thinker, capable of solving complex problems with both objectivity and creativity.

With a systemic and multidisciplinary perspective, Flavia creates positive impact through the definition and management of communication-related processes and strategies, such as Design, User Experience (UX), and Copywriting.

Versatile, creative, and collaborative, Flavia is an extremely skilled professional — and without a doubt, the best partner I could have had to collaborate with on the Sapatando project.

Fla is passionate about delivering the best possible user experience as a UX Writer.

Her ability to translate complex concepts into simple, accessible language is truly impressive. She’s also highly collaborative and open to team feedback, which leads to high-quality work — something she demonstrated from the very beginning at Mentor Cycle. In addition, she showed strong end-to-

end research skills and excellent communication abilities.
I highly recommend her work — she's an incredible professional.

I had the pleasure of meeting Flávia at Mentor Cycle, where we worked together on organizing documentation for design, UX writing, and content writing processes.

I was impressed by her writing, which shows a remarkable ability to adapt to different styles.

Our project involved several different user groups, and Flávia’s writing always conveyed clarity and objectivity while remaining mindful of who the reader is.

Flavia plays a key role in all things related to content at Mentor Cycle.

She has full command of her writing, always delivering precise, clear, and spot-on suggestions and feedback. She's highly dedicated and always willing to learn and support tasks beyond writing.

Flavia is also attentive to every opportunity to find creative solutions, always focusing on guiding the user through thoughtful, well-crafted content.